Compliance

Compliance

Outbound calling is regulated. Vaaniq builds in guardrails so your campaigns stay compliant.

Built-in controls

ControlWhat it does
Consent attestationYou must confirm you hold consent before launching any campaign.
DNC listNumbers on your Do-Not-Call list are skipped automatically; callers who opt out are added.
Calling windowOptionally block outbound dialing outside allowed hours (quiet hours), per timezone.
Opt-out guardCampaigns pause automatically if your opt-out rate exceeds a safe threshold.

Your responsibilities

  • Have a lawful basis (consent or existing relationship) to call your contacts.
  • Comply with TRAI/DLT and local telecom regulations.
  • Honor opt-outs — the platform records them, but keep your own suppression lists clean too.
Repeated abuse or high opt-out rates can get numbers flagged by carriers. Keep lists clean and messaging relevant.